IMPORTANT INFO / TERMS
& how your deposit works
Upon booking your reservation, we charge a 20% booking fee of your total booking amount. The outstanding balance will be due 48hours before your booking date.
A security deposit is also charged upon your booking, which is refunded up to 48 hours after your checkout date.
Security deposit rates are;
£25 per canvas tent booking.£200 for exclusive hire of glamping area only
£250 for entire site booking
Please read the INFORMATION mindfully…
Deposits will be taken if the following instructions are not taken care of;
(Please note if we need to charge more to cover costs, this will be charged from the same cardholder who paid the deposit)
Cancellations
*Cancellations or no shows within 48 hours of reservations we will charge the full amount of your booking.
You have an option upon booking to take out an insurance to cover you for the above, incase for any reason you are no longer able to make your trip.
Noise and disruption
*We’re located at a high altitude, where winds are carried for miles around.
Because of this sound travel we cannot accept the following on site;
Large speakers, only very small portable speakers please.
No running car engines, or car speakers
Generators
Flares
Whistles
Fireworks
Rubbish
Rubbish MUST be taken home with you. We are a wild site so no general waste bins operate in that area. (Please be mindful of what you are bringing, as you have to take all your rubbish back with you)
Open doors and windows
*TAKE care before leaving to zip up correctly ALL your doors, fly nets and windows!
we are exposed to RAIN, ANIMALS, INSECTS!
We are lucky to be upon high grounds, purely for the view, overlooking an abundance of meadows and rolling fields, which also means we are exposed to the elements. If you zip up, then no animals, insects or rain can take up residence or flood the tents.
Removing/moving furniture etc.
*KEEP all furniture and Furnishings INSIDE the tents and areas. As you found them.
If you would like to bring bean bags, picnic blankets or camping chairs to sit on, please do.
We provide log seats only.
Damages or “lost” property
*We know accidents, do happen! If any incidents arise please let us know as soon as possible, any damages or lost/stolen property of Evelyns Garden will be taken from your deposit.
Sauna and Plunge
If you are making a booking on behalf of a group, it is your responsibility to make all users aware of the following terms and conditions and to practice safe sauna and cold plunge use
All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.
Alcohol, nudity and smoking are not permitted in the sauna. Jewellery should be removed before entering the sauna to prevent burning.
Children between the ages 10 to 16 are permitted to use the saunas during private sessions only (full sauna to be booked) as long as an adult family member/guardian is present at ALL TIMES during the hire/use of the sauna
Anyone under the age of 10 is NOT permitted to use the sauna
Exposure to hot equipment, slippery surfaces, hot & cold temperatures is done so at your own risk
Sauna etiquette must be adhered to at all times. This includes;
· Sauna sessions of no longer than 20 min at a time (we recommend 5-15 min sessions)
· Following operators’ instructions on how to pour water onto hot rocks
· Only pouring the provided ‘sauna water’ on hot rocks and nothing else
· Entering and exiting sauna in a safe manner
· Keeping access points clear to allow other users to exit safely and swiftly if needed
· Remove shoes prior to entering the sauna and ensure feet are clean
· Not touching any part of the stove
· Sitting on a towel within the sauna
· Behaving in a respectful way to all other bathers
· Rinsing prior to using any cold plunge baths
All persons using the ice cold plunge do so at their own risk. It is your own responsibility to ensure that you can cope being exposed to the cold temperatures.
No under16’s allowed in Ice Plunge /Cold showers
All belongings are left at your own risk
We reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.
General
Noise levels must be respected, and kept low.
No speakers, flares whistles.
Cars to be parked in wild pitch area if you are not a staying guest.
Glamping area prohibited to public bookees.
Firepit must not be moved